Help

Problems with insertion

If inserting the DIVINE CUP doesn't work right away, there's no need to despair. It takes some time, practice, and patience until you feel confident using the menstrual cup. To make insertion easier, you can use water or a mild water-based lubricant.

If you've inserted the Divine Cup and still feel it, gently push it up a little further until it's in the correct position. To check if the Cup has unfolded, run your fingers along the base. If it feels round or oval, you've done everything correctly. If you still feel creases or folds on the base of the Divine Cup, gently move it back and forth until it opens, or fold it again and insert it.

You can also pull gently on the stem – if you feel resistance, the DIVINE CUP is sitting perfectly.

Problems with removal

Before removing the Divine Cup, you should wash your hands and relax. Removing the Cup is more difficult when you're stressed, as your body will tense up. Try to relax your jaw muscles—surprisingly, relaxed jaw muscles also help loosen the pelvic muscles.

Squat or sit on the toilet. If you can't reach the Divine Cup with your fingers, gently push down with your muscles.

If you've just woken up, wait about an hour before removing the cup. Gravity will cause the cup to move a little further down during this time.

If you still can't grasp the Divine Cup with your thumb and index finger, slide your index finger up along the edge of the cup until you reach the rim. Gently moving it back and forth will release the vacuum and allow you to remove the cup by the stem.